Terms and Conditions
Acceptance of the Terms
By using Epping Pokies, you agree to be bound by these Terms & Conditions, which are subject to change at any time without notice. If you do not accept these terms, please do not use our platform.
Eligibility Requirements
Epping Pokies is only open to individuals who have reached the age of 18 (or the applicable minimum age in your jurisdiction) and who comply with all applicable laws and regulations in their country or region of residence. We reserve the right to request verification of identity and age at any time, and we may suspend or close your account if we reasonably believe that you are under 18 or not eligible to use our platform.
Geographic Restrictions
Epping Pokies operates subject to various geographic restrictions. Please note that residents in certain jurisdictions (such as the United States, the United Kingdom, Netherlands) cannot register with Epping Pokies due to applicable laws and regulations. A full list of restricted countries can be found on our website.
Account Registration Rules
To use our platform, you will need to create an account by providing valid email address and other information required for identity verification (KYC). You must provide accurate and complete information when registering your account, as this may impact the functionality or security of our site. Multiple accounts are not allowed on Epping Pokies.
Identity Verification and KYC
We reserve the right to request additional documentation from users in order to verify their age and identity. Failure to comply with these requests may result in suspension or closure of your account.
Account Accuracy Obligations
You must ensure that all information held by us is accurate, up-to-date, and complete at all times. You agree to inform us promptly if you change any details required for KYC.
Account Security Responsibilities
It's your responsibility to keep your login credentials secure, including protecting against unauthorized access or use of your account by others.
Login Credentials and Password Protection
You must not share your login credentials with anyone else under any circumstances. We also recommend using complex passwords and enabling two-factor authentication where possible to protect your account from unauthorized access.
Restricted Behaviour and Prohibited Activities
We prohibit engaging in the following types of behaviour on Epping Pokies:
If we suspect you have been engaging in such activities we reserve the right to restrict/suspend/closing your account.
Multi-Accounting and Fraud Prevention
We operate strict measures against multi-accounting, including automated checks for similarities between accounts. Any breaches of this will result in penalties or complete closure of all affected user's access.
Bonus and Promotion Rules
Our site offers promotional prizes which may have their own rules as well. You acknowledge that all promotions will come at our discretion and Epping Pokies makes no guarantee in terms of winnings.
Wagering and Gameplay Conditions
Minimum bets required for participating in promotions/bonus schemes are applicable.Withdrawals from account under £5 won by means other than deposit, bonuses or freespins cannot be made (unless a player has accumulated 10 times that sum through playing with real money).Withdrawal of funds at our discretion.
Bonus Abuse Prevention
We operate automated systems to check for bonus abuse including but not limited to, exploiting games for free spins, bonus cashing in/out multiple accounts etc. Any activity found as attempting or resulting from such practices may lead penalties/suspension/closure
Deposits and Withdrawals (where applicable)
Epping Pokies offers various payment methods to deposit/withdraw funds into/from your account.Due diligence checks will be conducted before any payments processed on behalf of our users.
We reserve the right to request verification documents from users prior to processing withdrawals, especially when transferring over 1000 GBP.
Processing and Review Procedures
All transactions (deposits/withdrawals) are subject to review. We cannot guarantee approval but endeavour to make a decision as soon as possible after receipt of all relevant documentation. However this will depend on our operational capacity at the time
We operate under strict measures for preventing excessive gambling, including automated limits to set per session/24 hours based on your user data and activity history. You can ask us anytime via live chat or email about more specific information.
Self-Exclusion and Account Restrictions
If you need a break from Epping Pokies, please contact our support team at any time in order for self-excluding yourself on this platform.
All of our games are independently reviewed/audited. These tests confirm the fairness/integrity behind each respective game by verifying they meet their stated Return to Player (RTP) percentages as outlined within guidelines set out by governing bodies like eCOGRA in the jurisdiction where we operate.
Technical Interruptions or Voided Gameplay
Epping Pokies reserves the right to interrupt/cancel games without notice. This can include system maintenance/technical fault but also includes situations such as suspicious account activity, unusual bet patterns that could impact overall integrity of our game selection or fairness
Your account may be closed/suspended if we have reasonable suspicion regarding your use/identity etc.
Intellectual Property and Platform Ownership
All content, design (including but not limited to logo/trademarks) on this site belongs solely to Epping Pokies. Any reproduction copying or otherwise is strictly prohibited without prior written consent from the management team
In no event will we be liable for any indirect losses including consequential damage arising out of these Terms & Conditions.
Modification of terms
Epping Pokies can make changes at any time so you should always read all relevant documentation carefully each visit to our site. Failure in doing this may not affect liability if certain breach occurs however.
Subject to the laws and regulations applicable within your country/jurisdiction, Epping Pokies operates under a Curaçao license number 365/JAZ which is valid for all of Europe (with some exceptions such as Belgium), The Americas including USA except Puerto Rico (which remains closed due its federal gambling law restrictions). Other restricted territories can change periodically based upon regulatory and banking needs.
If you require clarification regarding the meaning of specific sections within these terms please refer to our FAQ section before contacting Epping Pokies support team.
